Refund and Returns Policy

At NigerianCarPart, we value your satisfaction and aim to provide high-quality automotive components. If you are not fully satisfied with your purchase, we’re here to help.

Overview

Our return and refund policy lasts 30 days from the date of purchase. If 30 days have passed, unfortunately, we cannot offer you a full refund or exchange.

To be eligible for a return:

• The item must be unused, uninstalled, and in the same condition you received it.

• It must be in its original packaging.

• You must provide a receipt or proof of purchase.

Do not send your item back to the manufacturer.

Non-Returnable Items

Some items are not eligible for return:

• Electrical parts or components once installed or connected

• Custom-ordered or special-order items

• Liquids and lubricants once opened (e.g., engine oil, brake fluid)

• Perishable maintenance items (e.g., filters, wiper blades) once used

• Gift cards or discount vouchers

Partial Refunds (If Applicable)

Partial refunds may be granted if:

• The returned item is not in its original condition

• It is damaged or missing parts for reasons not due to our error

• The item is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we’ll notify you via email. If approved, your refund will be processed and automatically applied to your original method of payment within a few business days.

Late or Missing Refunds

If you haven’t received your refund:

1. Check your bank account again.

2. Contact your credit card company – it may take time for the refund to be officially posted.

3. Contact your bank – some processing times may vary.

Still no refund? Contact us at support@nigeriancarpart.com.

Sale Items

Only regular-priced items are eligible for a refund. Sale or clearance items cannot be refunded.

Exchanges

We only replace items that are defective, damaged, or sent in error. If you need to exchange an item, contact us at support@nigeriancarpart.com, and send your item to:

Returns Department
NigerianCarPart
{Insert physical return address}

Gifts

If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the return is received, a gift voucher will be sent to you.

If the item wasn’t marked as a gift or was sent to the gift giver, the refund will go to the original purchaser.

Shipping Returns

To return a product, please mail it to:

Returns Department
NigerianCarPart
{Insert physical return address}

You are responsible for return shipping costs. These costs are non-refundable. If a refund is issued, the return shipping fee may be deducted from your refund.

We recommend using a trackable shipping service or purchasing shipping insurance for higher-value items, as we cannot guarantee receipt of returned items.